Shipping:
When you purchase a physical product that needs shipping, We will be pleased to prepare your product with care, And packaged well. You will receive tracking information via email once it is delivered to the shipping company.
“Roya Academy” website is not responsible for any error in the delivery address or phone number. You must ensure that the address and phone number you add during purchase are correct.
The “Roya Academy” website is not responsible for the buyer not receiving the shipment from the shipping company.
The “Roya Academy” website is only responsible for selecting the appropriate shipping company, and the buyer cannot request a different shipping company.
In the case of delivery to extreme areas and villages, The buyer is responsible for receiving the product from the nearest city or governorate in his country.
Exchange and return:
Due to the nature of the service/product, which is mostly software, materials, training courses, and books, The general rule is that “Rooya Academy” does not provide an exchange or return policy for the sold service. All sales of academy services/products are final.
The “Roya Academy” website is not responsible for any errors resulting from rushing to check the service/product. Please carefully review and read this information carefully, as there is no exchange or return policy for the service or product sold.