Shipping:
When you purchase a physical item that needs shipping, we will be happy to carefully prepare your item, and package it well. You will receive the tracking information via email once it has been delivered to the shipping company.
The “Ro’ya Academy” website is not responsible for any error in the delivery address or phone number. You must make sure that the address and phone number you add during the purchase are correct.
The “Ro’ya Academy” website is not responsible for the buyer not receiving the shipment from the shipping company.
The “Ro’ya Academy” website is only responsible for determining the appropriate shipping company, and the buyer cannot request a different shipping company.
In the case of delivery to extreme regions and villages, the buyer is responsible for receiving the product from the nearest city or province in his country.
Replacement and Repurchasing:
Due to the nature of the service/product, which is mostly software, materials, training courses, and books, the general rule is that “Ro’ya Academy” does not offer an exchange or return policy for the sold service, as all sales of the Academy’s services/products are final.
The “Ro’ya Academy” website is not responsible for any errors resulting from the hasty examination of the service / product. Please look into this information and read it carefully, as there is no exchange or return policy for the service or product sold.
